Retail Service Specialist
O'Reilly Auto Parts Jesup, GA
Security verification
O'Reilly Auto Parts Jesup, GA
3 days ago
See who O'Reilly Auto Parts has hired for this role
O'Reilly Auto Parts Jesup, GA
3 days ago
See who O'Reilly Auto Parts has hired for this role
Security verification
Save job
Welcome back
Sign in to save Retail Service Specialist at O'Reilly Auto Parts.
- Report this job
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Essential Job FunctionsLead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
Skills/Education/Knowledge/Experience/AbilitiesRequired:
Strong communication skills
Ability to obtain RSS Certification
DesiredRetail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Retail
Referrals increase your chances of interviewing at O'Reilly Auto Parts by 2x
See who you know
Get notified about new Service Specialist jobs in Jesup, GA.
Sign in to create job alert
Similar jobs
-
Customer Service Specialist
Customer Service Specialist
Entergy
The Woodlands, TX
-
Customer Service Specialist
Customer Service Specialist
Ferrellgas
Kennewick, WA
-
Manager, Customer Service & Support
CPG
Ashburn, VA
-
Customer Service Specialist
Customer Service Specialist
Randstad USA
Charlotte, NC
-
Customer Service Specialist
Customer Service Specialist
Randstad USA
Malvern, PA
-
Airport Cabin Service Agent - FLL UA
Airport Cabin Service Agent - FLL UA
Unifi
Fort Lauderdale, FL
-
Customer Service Specialist
Customer Service Specialist
Insight Global
Tempe, AZ
-
Customer Service Specialist
Customer Service Specialist
Confidential
Fremont, CA
-
Customer Service Specialist
Customer Service Specialist
Clarion Events Inc. - North America
United States
-
Customer Support Specialist
Customer Support Specialist
HST Pathways
Nashville, TN
-
Customer Service Specialist
Customer Service Specialist
Biesse
Charlotte Metro
-
Customer Service Manager
Customer Service Manager
Robert Half
Louisville Metropolitan Area
-
Customer Service Manager (Contract)
Customer Service Manager (Contract)
The Earthling Co.
United States
-
Customer Service Manager
Customer Service Manager
PropertyRate
Orange, CA
-
Customer Service Manager
Customer Service Manager
Ultimate Staffing
West Haven, CT
-
Entry Level Customer Service Manager
Entry Level Customer Service Manager
Moxie Management
Leominster, MA
-
Customer Service Specialist
Customer Service Specialist
LHH
Oklahoma City Metropolitan Area
-
Senior Customer Service Manager
Senior Customer Service Manager
24 Seven Talent
Los Angeles, CA
-
Customer Service Manager
Customer Service Manager
Goodwill Industries of Tulsa
United States
-
Customer Service Manager
Customer Service Manager
Lennox
Richardson, TX
-
Customer Service Specialist
Customer Service Specialist
Clarion Events Inc. - North America
Shelton, CT
-
Customer Service Specialist
Customer Service Specialist
LanceSoft, Inc.
Honolulu, HI
-
Customer Service Specialist
Customer Service Specialist
LocaliQ | USA TODAY NETWORK
Arizona, United States
-
Customer Service Specialist
Customer Service Specialist
Alliance Management Group
Denver, CO
-
Customer Service Specialist
Customer Service Specialist
Dow
Midland, MI
-
Customer Care Specialist
Customer Care Specialist
Allstate Identity Protection
United States
-
Customer Service Specialist 2
Customer Service Specialist 2
Dexian
Urbandale, IA
People also viewed
-
Customer Service Specialist
Customer Service Specialist
True Nutrition
San Diego County, CA
-
Customer Service Specialist
Customer Service Specialist
Tri Pac, Inc.
South Bend, IN
-
Customer Service Specialist
Customer Service Specialist
Option 1 Staffing Services, Inc.
Palo Alto, CA
-
Customer Service Specialist
Customer Service Specialist
VareCo
Des Moines, IA
-
Customer Service Manager
Customer Service Manager
Robert Half
Racine, WI
-
Customer Service Specialist
Customer Service Specialist
Mosey
United States
-
Customer Service Specialist
Customer Service Specialist
Gator Bio
Palo Alto, CA
-
Customer Service Specialist
Customer Service Specialist
Vaco
Blue Ash, OH
-
Client Service Specialist - Entry Level
Client Service Specialist - Entry Level
Crown Connect
Irving, TX
-
Customer Service Specialist
Customer Service Specialist
Equitable
Raleigh-Durham-Chapel Hill Area
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub